The Westin Cape Town Hotel, Cape Town - Reviews, Room Options & Prices 2025

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About the Hotel

Convention Square, Lower Long Street, Cape Town, South Africa, 8000

The Westin Cape Town, a 5-star conference hotel in City Bowl, offers 483 rooms with views of Table Mountain, Lion's Head and Table Bay through its glass façade. The property connects directly to the Cape Town International Convention Centre and features the award-winning Heavenly Spa on the 19th floor.

Premium Room Amenities

Each of The Westin's guest rooms includes air conditioning, LCD TV, minibar, espresso machine, and electronic safe. The Westin Executive Club Lounge grants exclusive access to guests in premium rooms and suites.

Elevated Dining Experience

Thirty7 Showkitchen serves nouvelle cuisine using fresh local produce and sustainable seafood. The 19th floor houses panoramic dining at ON19, while Louis B's Terrace and Raleigh's Cigar Bar offer additional dining options.

Spa and Wellness

The 19th floor Heavenly Spa features 15 treatment rooms, heated pool, and sauna with harbor views. A 24-hour fitness center provides panoramic city views, with free access for hotel guests.

Central City Location

The Westin Cape Town sits within walking distance to nightlife, museums, shopping centers, and the central business district. A complimentary shuttle service connects to the V&A Waterfront.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe Twin Room

Max:

2 persons

38 m²

Bed options:

2 Single beds

City view

Shower

Coffee machine

room details

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Deluxe King Room

Max:

2 persons

38 m²

Bed options:

1 King Size Bed

City view

Shower

Coffee machine

room details

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Executive Twin Room

Max:

2 persons

38 m²

Bed options:

2 Single beds

City view

Shower

Coffee machine

room details

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Price and Room Availability Calendar

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Getting around

A guide to all available transportation options

City Center

Cape Town4000 ft

Airports

Cape Town International (CPT) 11.9 mi

Train

Woodstock Railway Station 1.4 mi

Salt River Railway Station 2.4 mi

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Wi-Fi

Parking

ZAR 100 per day

Baggage storage

Locker room

24-hour services

24-hour reception

24-hour security

General

Non-smoking rooms
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Baggage storage
Locker room
Elevator
Currency exchange
Hairdresser
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness center
Diving
Snorkeling
Hiking
Horseback riding
Cycling

Guest Parking

Electric kettle

Services

Paid airport shuttle
Valet parking
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Special diet menus

Business

Business center
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cribs
Babysitting/Child services
Children's buffet

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Indoor swimming pool
Outdoor swimming pool
Beach umbrellas
Sun loungers
Sun terrace
Spa & wellness center
Sauna
Jacuzzi
Pedicure
Manicure
Waxing
Facial
Beauty treatment
Back massage
Head massage
Full body massage
Foot massage
Make up services

Room features

Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Dressing area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Rollaway beds

Bathroom

Separate tub and shower
Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

Convention Square, Lower Long Street, Cape Town, South Africa, 8000

Map view

Convention Square, Lower Long Street, Cape Town, South Africa, 8000

City landmarks

Mall

V&A Waterfront

1.3 mi

Castle

Castle of Good Hope

4500 ft

Victoria V & A Waterfront

Victoria & Alfred Waterfront

1.1 mi

Aquarium

Two Oceans Aquarium

1.1 mi

Museums

District Six Museum

1.1 mi

Square

Greenmarket Square

3600 ft

Store

Cape Quarter Lifestyle Village

3800 ft

Museums

Bo-Kaap Museum

4900 ft

Stadiums

Cape Town Stadium

1.5 mi

Gallery

Zeitz Museum of Contemporary Art Africa

3900 ft

Museums

Iziko Slave Lodge

4800 ft

Museums

Koopmans-de Wet House

2700 ft

Bree Street

3100 ft

Museums

Chavonnes Battery Museum

4500 ft

Dock Road V&A Waterfront

The Cape Wheel

1.0 mi

Museums

Cape Town Diamond Museum

4400 ft

Square

Church Square

3900 ft

Mountain

Signal Hill

1.3 mi

Gallery

South African National Gallery

1.3 mi

Museums

Cape Medical Museum

1.3 mi

Portswood House

The Springbok Experience Rugby Museum

1.3 mi

Cape Town CentralSouth Africa

Adderley Street

2300 ft

Church

St George's Cathedral

4000 ft

Museums

South African Jewish Museum

1.3 mi

Square

Nobel Square

5000 ft

Mall

Saint Georges Mall

3900 ft

Libraries

National Library Of South Africa

1.4 mi

Nearby

Convention Center

Cape Town International Convention Centre

1700 ft

Broadway Theatre

The African Dance Theatre

1400 ft

Cape Town CentralSouth Africa

Groote Schuur Estate

1100 ft

Restaurants

Thirty7 Restaurant

500 ft

Convention Square

On19

600 ft

Lower Long Street The Westin Cape Town Convention Square

Col'Cacchio

2000 ft

42 Hans Strijdom Avenue Shop 2

221 Waterfront

1000 ft

Victoria Wharf Victoria & Alfred Waterfront

Milk & Honey Bar

1900 ft

42 Hans Strijdom

La Muse Restaurant

1300 ft

12 Jetty Street Anton Anrieth Arcade

Cape Town Fish Market

1400 ft

Cnr Atterbury & Lois Roads Clocktower

Casa Restaurant Cocktail Lounge

1400 ft

Shop G72 Willowbridge Lifestyle Centre

Reviews and Ratings

Feedback from previous guests about their experience.

86%

enjoyed the hotel and would happily stay again

8.6/10

Great

Rooms

8.4

Location

8.8

Service

7.4

Dining

6.8

Sophia

United Kingdom, March 2025

6.6/10

My stay at The Westin Cape Town was a blend of luxury and comfort, though there were a few hiccups. The beautiful decor and friendly staff made my experience nice, while the dining options and room service fell short of my expectations. Overall, it was a good getaway with some areas needing improvement. 🌟🛌

Rooms

9.0

The executive suite on the 18th floor provided stunning views of Table Mountain and the waterfront. The room was spacious and luxurious, with a comfortable bed and plush linens.

Service

8.0

Most staff were warm and genuinely friendly, ensuring a welcoming atmosphere for my family. However, there were inconsistencies in the service quality, particularly during busy times.

Location

9.0

The hotel's location was excellent, just a short walk to the V&A Waterfront, plus they provided a convenient shuttle service. It was easy to access many attractions in the area.

Dining

7.0

Breakfast had a wide variety, but some offerings, like cold meats, were lacking. The executive lounge was lovely, though the selection wasn't as extensive as hoped.

Facilities

8.0

I enjoyed the indoor and outdoor pools, which were not overcrowded and maintained a level of cleanliness. There were also great amenities such as gym clothes hire available.

Walter

United Kingdom, February 2025

5.4/10

I had a wonderful stay at The Westin Cape Town, with a mix of excellent service and comfortable accommodations. The staff stood out with their friendliness and eagerness to help, making every interaction pleasant (it felt like I was welcomed back each time!). However, a few minor inconveniences, like the noisy air conditioning and a strange smell from the shower, slightly detracted from an otherwise perfect experience.

Rooms

8.0

The rooms were spacious, clean, and equipped with all the essentials for a relaxing stay (my bed was incredibly comfortable!). Though I encountered a minor issue with the air conditioning being noisy and not very effective during the heat of the afternoon, the overall quality exceeded my expectations.

Service

9.0

The service was great, with the front desk and restaurant staff consistently providing friendly and attentive service (they even remembered my preferences!). Their attention to detail truly enhanced my experience, though there were moments when the enthusiasm of the porters felt a bit overwhelming.

Location

9.0

The location was perfect for my needs, especially being so close to the Cape Town International Convention Centre (CTICC) and the vibrant V&A Waterfront. I found it very convenient for both business and leisure activities.

Dining

8.0

Breakfast was a delight with a variety of options that changed daily (I particularly enjoyed the fresh juices!). The atmosphere was a bit hectic during busy times, but the food quality made up for it.

Facilities

8.0

Facilities like the gym were impressive—well maintained and equipped. The sauna and pool also offered a nice touch of relaxation. However, I think the shuttle service back from the waterfront could benefit from a more organized system to prevent overcrowding.

Samuel

United Kingdom, December 2024

5.8/10

I had a pleasant stay at The Westin Cape Town, enjoying spacious rooms with lovely views of Table Mountain and the waterfront. The location was fantastic, just a short walk to major attractions, though I sensed some inconsistencies in the service. Overall, it was a comfortable experience, but the dining options could use improvement.

Rooms

10.0

My room was spacious, clean, and had good amenities. The view from my floor-to-ceiling windows was good, overlooking the V&A waterfront.

Service

7.0

The staff were friendly and efficient, though there were moments when I felt their service could be more attentive. For instance, some coffee preferences went unmet during breakfast.

Location

10.0

The hotel's location is excellent. It was just a 15-minute walk to the V&A Waterfront, making it easy to explore the city.

Dining

7.0

While the dining options were decent, I found the variety limited, especially for longer stays. The food quality was good overall, but I expected more for a hotel of this caliber.

Facilities

8.0

I appreciated the amenities like room service, spa facilities, and the gym on-site. The shuttle service to the Waterfront was convenient, although at times it felt inconsistent.

Aaron

United Kingdom, December 2024

5.8/10

I enjoyed my stay at The Westin Cape Town, with spacious and comfortable rooms and a very welcoming staff. However, I did feel a bit uneasy about the surrounding area, particularly during the evening. While the amenities were good, the dining experience could use some improvement. Overall, a suitable option if you're attending a convention but perhaps less ideal for leisure travelers seeking a more vibrant location.

Rooms

8.0

The rooms were spacious, modern, and exceptionally clean, providing a comfortable retreat after a day of exploring.

Service

7.0

The staff were eager to help and very friendly, though I did experience some lapses in service during breakfast that dampened the experience a bit.

Location

7.0

The hotel's location was convenient for my conference, with easy access to the Cape Town International Convention Centre, though I was advised against walking outside after dark.

Dining

6.0

Breakfast offered a decent selection, but I found it rather ordinary compared to what I expected from such a hotel.

Facilities

8.0

The hotel featured good amenities, including a fitness center and pool, adding to the overall experience.

Jacob

United Kingdom, December 2024

6.4/10

I enjoyed my stay at The Westin Cape Town, especially the beautiful harbor views and generally comfortable accommodations. However, the service quality was inconsistent, with some staff needing improvement in professionalism. Overall, while it had its pitfalls, the experience was still pleasant enough for a return visit. 😊

Rooms

7.0

I stayed in a Grand Deluxe Family Room, which was well-appointed with a very comfortable bed. However, I experienced some issues with housekeeping, particularly on my second day when the cleaning was not up to standard.

Service

6.0

The service had its ups and downs. Although some staff were attentive and helpful, others, particularly in the restaurant, had a somewhat arrogant attitude. I faced issues with my reservations and room assignments that could have been managed better.

Location

9.0

The location is excellent, right at the end of the N2 and close to the V&A Waterfront. The regular complimentary shuttle made it easy to explore the area without hassle.

Dining

6.0

The dining options were decent, though I found the breakfast buffet lacking in variety, especially in the cold meats section. Room service, too, was hit-or-miss as my order was incorrect during one of my meals.

Facilities

8.0

The amenities were quite good, including access to the executive lounge and various gym facilities that exceeded my expectations. However, I did experience a lack of attention to detail with basic supplies like body lotion being missing at times.